Legal · Privacy
Privacy Policy
How FilaSource handles the information you submit through our inquiry forms — what we collect, why we collect it, and how long we keep it.
Last updated: 2026 · FilaSource, a brand of Shenzhen Mu Mao Trading Co., Ltd.
1. Who we are
FilaSource is a B2B 3D printing filament supply brand of Shenzhen Mu Mao Trading Co., Ltd., located at Kangshida Building, No. 113 Lixin Road, Nanwan Subdistrict, Longgang District, Shenzhen, Guangdong, China 518114. This website is a product and sourcing information site with inquiry forms. For any privacy question, contact Jason Wang at jason.mmmy@gmail.com.
2. What information we collect
We keep collection deliberately minimal. Through our inquiry forms we collect:
- Work email address (required) — so we can reply to your inquiry.
- Name (optional) — to address you correctly.
- Message (optional) — the details you choose to share about your material, volume, packaging, destination or project.
Our technical-documents request form may additionally ask for the specific documents and company details needed to verify and prepare a documentation request. We do not ask for payment card details on this website.
3. Why we use it
We use the information you submit only to: respond to your inquiry; prepare a test-sample plan, quotation, OEM scope or documentation response; and keep a record of our correspondence so we can supply you consistently over time. We do not sell your information, and we do not use it for unrelated marketing.
4. Legal basis & consent
Where required, we rely on your consent given when you submit a form, and on our legitimate interest in responding to a business inquiry you initiated. Certain forms include an explicit consent checkbox; we treat a submitted form as your request for us to contact you about that inquiry.
5. Cookies & technical data
This site is primarily an information and inquiry site. We do not run advertising or cross-site tracking cookies. Like most websites, our hosting provider may record standard technical logs (such as IP address, browser type and pages requested) for security and operation. WordPress may set a small number of functional cookies. If we add analytics in future, we will update this policy and, where required, seek consent first.
6. Sharing
We share your information only with the service providers needed to operate the site and deliver our response (for example, our hosting and email providers), and where disclosure is required by law. We do not share it with third parties for their own marketing.
7. Retention
We keep inquiry correspondence for as long as needed to serve the business relationship and to meet applicable record-keeping requirements, then delete or anonymise it. You may ask us to delete your data at any time.
8. Your rights
Depending on where you are located, you may have the right to access, correct, delete or restrict the use of your personal information, and to withdraw consent. To exercise any right, email jason.mmmy@gmail.com and we will respond within a reasonable period.
9. International transfers
Because we supply buyers internationally, information you submit may be processed in China and transmitted to our service providers. By submitting an inquiry you agree to this processing for the purpose of responding to you.
10. Changes
We may update this policy from time to time. The “last updated” date above reflects the current version.
11. Contact
Jason Wang · FilaSource · Shenzhen Mu Mao Trading Co., Ltd.
Email: jason.mmmy@gmail.com · Phone: +86 135 4413 9852
Kangshida Building, No. 113 Lixin Road, Nanwan Subdistrict, Longgang District, Shenzhen, Guangdong, China 518114